OEM Door Hardware

Frequently Asked Questions

• Q: What are the typical minimum order quantities for OEM door hardware?
• A: Minimum order quantities depend on manufacturing process and product complexity. For die-cast components: typically 500-1000 pieces; for machined components: 100-500 pieces; for assembled products: 250-1000 sets. We can sometimes accommodate smaller quantities for market testing with adjusted pricing. We recommend discussing your specific needs to determine the most cost-effective approach.

• Q: How do you handle intellectual property and design confidentiality?
• A: We take IP protection seriously with these measures: 1) Comprehensive non-disclosure agreements before project discussions, 2) Segregated production lines for different clients, 3) Restricted access to client designs within our facility, 4) Non-compete clauses preventing us from selling similar designs to other clients, 5) Option for clients to own production tooling, 6) Secure data transmission for design files, 7) Background checks for employees handling sensitive projects.

• Q: Can you work with our existing designs and specifications?
• A: Absolutely. We regularly work with client-provided designs, whether as CAD files, technical drawings, or physical samples. Our engineering team can analyze existing designs for manufacturability and suggest optimizations for cost reduction or performance improvement while maintaining design intent. We maintain flexibility to work within your established specifications and quality standards.

• Q: What quality control measures are in place for OEM production?
• A: Our quality control system includes: 1) Incoming material inspection with certification verification, 2) First article inspection against client specifications, 3) In-process quality checks during manufacturing, 4) Final inspection before packaging, 5) Functional testing for assembled products, 6) Surface finish verification, 7) Packaging inspection, 8) Statistical process control for high-volume production, 9) Regular calibration of inspection equipment, 10) Comprehensive documentation for traceability.

• Q: How do you handle packaging and branding for OEM products?
• A> We offer complete packaging solutions: 1) Custom packaging design services, 2) Printing with your logos and branding, 3) Multiple language packaging for international markets, 4) Retail-ready packaging with barcodes and pricing areas, 5) Installation instructions and warranty cards, 6) Bulk packaging for distribution centers, 7) Environmentally friendly packaging options. We can source packaging materials or work with your preferred packaging suppliers.

• Q: What support do you provide for regulatory compliance and certifications?
• A: We assist with: 1) CE marking for European markets, 2) UL certification for North America, 3) BHMA grading for commercial hardware, 4) RoHS and REACH compliance documentation, 5) Material safety data sheets, 6) Country-specific import requirements, 7) Testing coordination with certified laboratories, 8) Documentation preparation for building code compliance. While final certification responsibility typically rests with the brand owner, we provide comprehensive support to facilitate the process.